Thank you for using WLWK apps. We’re here to help with any questions or issues you may have.
For technical support, questions, or feedback about our apps:
Email: support@wlwk.org
We typically respond to support inquiries within 24-48 hours during business days.
Q: How do I save my progress? A: Your puzzle progress is automatically saved on your device. You can return to any puzzle at any time.
Q: The app isn’t responding or crashed. What should I do? A: Try force-closing the app and restarting it. If the problem persists, please contact us at support@wlwk.org with details about your device and iOS version.
Q: How do I restore my purchases? A: Open the app settings and tap “Restore Purchases.” This will restore any previous purchases associated with your Apple ID.
Q: Can I request a refund? A: Refunds are handled directly through Apple. Please visit Apple’s support page for information on requesting refunds.
When contacting support about an issue, please include:
For information about how we handle your data, please see our Privacy Policy.
For business or partnership inquiries, please email: info@wlwk.org
WLWK LLC Last updated: October 24, 2025